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Terms of Service
PURCHASE PROCEDURE
All packages must be prepaid in full by credit card, certified check, or money order upon contract approval. Upon receipt of your order, a copy of your contract will be sent to you by fax or Email in order for you to approve, sign and select payment method. All contracts must be returned to us by fax, email within 72 hours, otherwise the reservation may be canceled. Check, cashier's check or money order payments may be mailed or shipped via courier.
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TICKETS
Tickets: Tickets are handed to you along with your gift pack at your hotel upon check in. If you desire your tickets in advance, additional costs will be applied. Please note that tickets are extremely valuable. Tickets are shipped at your own risk and will not be replaced under any circumstances, including loss, fire, or theft.
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SHIPPED TICKETS
Once client receives tickets and signs his contract and receives the correct tickets,
via FedEx or any other courier packages are 100% non refundable. All sales become final.
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CHILDREN
Children must be under 16 years of age. Children must be accompanied by 2 adults sharing the same room.
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REFUNDS AND CANCELLATIONS
Packages which are Cancelled on or before 14 days prior to the event date in question: are subject to a cancellation fee per person. If one chooses to Cancel his or her Package(s), he or she must do so in writing, by mail or email to sales@kseworld.com. Cancellation requests must be received 14 days prior to event date in question. Refunds are made within 30 days of the written request. Packages are non-refundable after this deadline.
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TRANSFER
Clients may transfer package holder names may do so, 7 days prior to the event date in question. If one chooses to transfer his or her Package(s), he or she must do so in writing, by mail or email to sales@kseworld.com Transfer requests must be received 7 days prior to the event date in question.
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PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
All prices are subject to change without prior notice. Offer may not be combined with other promotions or special offers.
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CURRENCY
All prices published are in Canadian Dollars unless otherwise indicated.
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RATE OF EXCHANGE
All non Canadian residents will be charged by their respective credit card company in their respective currency, the respective credit card company will determine the rate of exchange and will also add exchange fees. Please contact your credit card company for exact fees that will be applied regarding foreign purchases.